Tuesday 31 January 2017

Top Tips for Benefits Applicants: Part Three

PART ONE - PART TWO - PART THREE


It’s that time again! Part Three of my benefits guide. The final furlong, and we’re getting info on the assessment.



13. Find out where your assessment is


This seems obvious but it’s not unusual for the things you’ve requested for your assessment to not be taken into account. 

I’ve said on numerous times to numerous people that I am housebound, only to have someone try to make me go to an appointment outside of my home. (They tried, anyway.)

The first application I made (when I was still able to leave the house) stated that I couldn’t manage stairs very well, so my assessment would have to be on the ground floor.
When I received my letter the room number appeared to be quite high, so I rang the centre to ask what floor the room was on. It was two floors up, there was no lift, and the ground floor rooms were “only for wheelchair users”, which I wasn’t at the time.
In the end I explained to them that if I walked up two flights of stairs, I wouldn’t be fit to do the appointment, so I’d need a home visit. I got a note from my doctor and the home visit was arranged.


The moral of the story is make sure you check that your needs are being taken into account, and explain why an assessment will not be possible if they’re not. You might need a doctor’s note, but you are well within your rights to need certain things to make an appointment possible. 



14. Polite, not friendly


When you do have your assessment there are some things to bear in mind, and the main one is this: the assessor is not your friend.
It is not your duty to entertain them, or run around after them, especially when you’re going to have to pay for it later.
Be polite, of course, but not overly friendly. It is not worth overtiring yourself to do something that will, frankly, likely harm your application rather than help it, as you'll appear to be able to comfortably do more than you really can.


It’s also okay to get upset during your assessment; it’s not an easy topic to discuss, so don’t feel embarrassed about it.


And remember, despite the horror stories around, nice assessors do exist (mine were), so don’t panic. They may not be your friend, but that doesn’t make them your enemy, so try not to get defensive if you can help it.



15. Witnesses 


It’s my opinion that you should always have at least one other person with you in your assessments. I normally have both my parents.
Assessments are intimidating, and most of us suffer from cognitive dysfunction anyway, so we’re likely to forget important details, particularly when stressed.


The main reason, however, is that there are a lot of horror stories about information being ignored or altered, and it’s much, much harder for things to be ignored or altered if there is a witness with you that can back you up later.
My parents take their own notes during assessments.


If you don’t have family available, a friend, or a carer can sit in on your assessment. Just make sure it’s someone who understands your situation and isn’t liable to downplay the reality.


Another option is recording your assessment, but there are a lot of hoops to jump through to make that happen. 


You have to inform them that you want to record the assessment in advance. If you don’t they can terminate the assessment (and therefore, presumably your application).


If you try to record the assessment without their knowledge and consent, they can terminate the assessment.


You can request the equipment from them but they’re under no obligation to provide it.


If you want to use your own equipment to record the assessment to make sure it’ll happen, you can only use either a double cassette tape recorder, or a double CD recorder, so both copies (one for you and one for the assessor) can be recorded at the same time with no tampering. Failure to use the correct equipment means the assessor can terminate your assessment. There's obviously the cost involved in purchasing the correct equipment.


At the beginning of an assessment you and the assessor have to sign paperwork to give consent and agreeing to their terms of how the recording can be used. I’m afraid I couldn’t find out what those terms are, but if you refuse to sign the paperwork, the assessment will not be recorded.


I’m not saying that recording is impossible, or that it won’t help keep things on track. I think it’s a brilliant idea, especially if no one is available to accompany you. However, it’s not easy to organise, so it’s something you should bear in mind when thinking about what you can physically manage.

If you're bringing your own equipment to an assessment, it's likely to be heavy and cumbersome, and if you're the one carrying it, then that's likely to count against you, even if you know you're going to pay for it later, and it’s not something you can do all the time. 

A lot of assessors won’t understand how quickly you can go from just-about-functioning to completely non-functional, or how long it can take to get back from it. It’s frustrating, but it’s not exactly something new to ME/CFS sufferers, or sufferers of any fluctuating condition.
If you do decide to go that route, then you’re really going to have to drive home just how much you have to pay for your exertions.


(Edit: A brilliant piece of advice from an anonymous commenter, is to buy two identical smaller tape recorders. Apparently this was accepted in their assessment! Great tip! They suggested the one in Argos, which looks pleasingly like the recorders used in police dramas the world over. 

Another comment said this wasn't accepted during their assessment, however, so it's probably best to ring and check with your local assessment centre, or the number provided on your appointment letter.

If you do, take the name of the person you speak to, and note down the date and time. If you get the all clear you can then provide them with information on exactly who gave you the go ahead if there is any pushback at a later date.)


16. They are not assessing whether you are ill


Your assessors are not (or should not) be assessing whether you are really ill, or whether you have the symptoms you say you have.
The evidence supplied by your medical professionals is to do this. (And if you don't think your notes reflect this afterwards, then you're well within your rights to appeal.)


Assessors are meant to read your form and medical evidence before your assessment, so what they are assessing (as the format of the form's questions would suggest) is how your condition affects your ability to function in everyday life. Again, whether you can do things in a reliable, safe, repeatable and timely manner.

So when you talk to them, explain how things affect you, and the level of post exertional malaise/Payback you experience, and use the terms above.

PEM and fatigue are recognised symptoms of ME/CFS, so that fact that you will experience it shouldn't be questioned, although you may need to give a explanation of your symptoms to the assessor, if they haven’t read all your information.
Explain exactly how badly they effect you, and the steps you have to take to avoid Payback as much as possible and keep yourself safe. 


Talk about how a bad day looks, and how a better day looks, if you have them. Make sure you explain that your better day, is not a healthy person’s good day.


Make sure you explain if you can only do things in select circumstances, or with aids, like my hot chocolate example in part two, point 8.


It's basically reiterating your form answers. Feel free to keep a copy of them with you for the assessment if it makes you more comfortable.



17. Medical Assessments


Part of assessments can be a physical examination. You are well within your rights to stop and say if something the assessor asks you to do is hurting you, making you breathless, you can't do it, or it's tiring you too much.
If you know you can’t complete a task you can also just say so, and state the reason why.
PEM is a recognised symptom, so do not feel forced to do something if it's going to damage your health.


The point of a medical assessment is not to make your condition worse.



18. Appeals


In the event that you do not get the level of benefit you think you should, you have to right to appeal. I don’t have a massive amount of experience in this, but I’ll give you the information I’ve collected, and links to other places to find more.


First you can contact the DWP to ask for a Mandatory Reconsideration, using the information on your letter from the DWP with the first result of your claim. You have one month to do this.


The DWP look at the form you originally sent, your evidence, and the assessment notes and reassess. They’ll send you two copies of a letter with their decision.


If they still haven’t given you the benefit you feel you’re entitled to, then you can ask for a tribunal to be held. You have one month to request this, and you’ll need the second copy of the letter they sent. 


They’ll send information on why they came to the decision they did if you decide to take it further, but all the advice online says not to be put off by the size of it. Gather as much evidence as possible and prepare for the tribunal.


The ME Association states that generally tribunals go better if the claimant attends them, so if you’re able to, then go. Again, I’d suggest taking someone with you to help, and for moral support.


If you’re not able to go, then you’ll have to make a decision on what to do. As I’m housebound, it would do my health far too much damage to risk going to the tribunal myself, so I would have to ask my parents to attend in my place. I’m not willing to hurt myself like that.


I think it’s really dependent on people’s situations, but at the very least, if you’re not able to go in person, I would suggest you write a statement to be read on your behalf at the tribunal, explaining why your health doesn’t permit you to attend, and why you think the decision you’ve been given is wrong.


As I mentioned in the first section, there are some excellent guides available online, both free and for a small fee.


The following have sections or help on appeals:


The ME Association


Citizen’s Advice Bureau 


Disability Rights UK 


Benefits and Work


Fightback 4 Justice


Advice Now


M.E. & Chronic Illness Benefits Advice Group


Scope (search "appeal")

Kitty Jones' blog post

And that… is that! Phew!! You’ve finally finished! Thanks for sticking with me, and I hope you found it helpful! If you have any tips then feel free to leave them in the comments.
(I would ask, however, that you try and keep any comments positive. If people have come here, then it’s likely because they’re nervous, and so let’s keep it to useful, constructive suggestions.)


Good luck with your applications, everyone. And keep your chin up. You’re not alone, and you’re stronger than you think.

H


Monday 30 January 2017

Top Tips for Benefits Applicants: Part Two

PART ONE - PART TWO - PART THREE

Hello again! Part Two of three of my benefits guide, and we’re still filling in that form. Let’s get this party started.


7. Consequences, physical, social AND emotional


The bulk of the questions on the benefit forms aren’t actually about the symptoms you suffer (although a list of them is a good thing to include. Depending on the benefit you’re applying for, there’s usually a question at the beginning asking about your symptoms).
The medical evidence you provide is meant to be the part that proves the existence of the illness, the questions will focus on exactly how those symptoms affect your life. The consequences of the symptoms, not just the symptoms themselves. Also, the consequences (or side effects) of the medication you take to manage your condition.


If you were to talk about fatigue, for example, you could give a general explanation that ME/CFS fatigue doesn’t go away like regular fatigue, and that it’s worse than a non-sickie’s fatigue at the beginning, but then the rest of the answers would be expected to reflect what that means for you. So, "my fatigue means I struggle doing x, and can’t do y, and z at all. My fatigue means I can’t see people socially because I get too tired etc."


Also, when thinking about the consequences your ME/CFS has, don’t forget to include the physical, the social and the emotional. I mentioned before that you’re illness might make you feel depressed or isolated, it might make you feel useless, or pathetic or worthless; those aren’t physical consequences, but they are consequences, and are every bit as important as the other more obvious effects of the illness.

(I’d like to point out that you’re absolutely not useless, pathetic or worthless. You’re sick, not lazy, but I know that it’s easy to feel those feelings when you’re not able to do the things you once did, and if you do, you need to mention it on your form.)

Do you spend less time with people? Does it make you anxious when you do spend time with them? Isolation and anxiety are both things that need to be listed.
Think about all the little changes you’ve made to your behaviour or routine to compensate for being ill. Those are all important consequences that you might not think of.


Something that might help is to write a list of symptoms on a separate piece of paper and hold it against the questions as you go, so you can compare how each one affects what they’re asking about at the time.


I think this rule is why you see a lot of examples where people with really obvious disabilities, like limbs missing, get taken off benefits. They assume (quite rightly) that the fact their disability affects their life negatively is obvious, and so don’t go into depth about how it affects their life, all the little changes they’ve had to make to accommodate their disability. 


The truth is, in our current system, there are hoops to jump through, and you need to make sure you’re jumping through the right ones to get the help you need. It sucks, but it’s unlikely to change anytime soon. All we can do, for now, is try and answer the questions so that the decision makers understand enough to tick the right boxes.
Let’s get you the things you’re entitled to, and then we can fight the good fight when we know you’re getting the support you need.



8. Safely, reliably, repeatedly 


The ME Association consider this the most important thing to remember, by far, so take note; the questions, and assessors, assess the impact of your illness in terms of whether you can do things reliably.
That means finding out if you can do things "safely, repeatedly and in a reasonable time”, and also whether you can do those things to an acceptable standard.


For a condition like ME/CS this is incredibly important for two reasons. Firstly, our illness often delays it’s consequences in the form of Post-Exertional Malaise (or Payback), so what might appear safe to an outside viewer isn’t always true (important in medical assessments), and secondly, our condition fluctuates, so we can’t always know whether we’re going to be able to do something or not until that moment. 

Our condition makes us pretty unreliable in lots of ways for that very reason.

I could say that I can make a cup of hot chocolate for myself, for example. However, I can’t always make a hot chocolate because I don’t always have the energy. On good days, yes, maybe, but not always. On bad days? Not a chance. I can’t do it reliably. 

I can’t manage to make more than one hot drink a day (because of fatigue), and it also takes me far longer than it would a well person to make even on good days, because I have to go and lie down while the microwave heats the milk because I can’t stand up for that long (fatigue, blood pressure problems, muscle weakness), or stand the whirring of the microwave (noise sensitivity). 
If I try and push myself on a bad day to do it because I’m thirsty and cold and my parents aren’t around it could easily become dangerous if I have an energy crash and trigger an emergency shutdown.

If an activity causes you to become breathless or triggers pain, you can’t do it reliably, because you can’t do it safely.


Motivation is also a key factor. If your condition means you lack the motivation to do something, for example if your ME/CFS has also made you depressed (for which a lack of motivation is a key symptom), that counts as not being able do it reliably.


When you answer your questions, you need to think in terms of whether you can do the things they’re asking about reliably, safely, repeatedly and in a reasonable time. Answer accordingly, and specify on each answer as if that's included in every question.
(This is another thing you could have on a separate piece of paper and put next to each question when you have the form.)


Here’s a transcript of the House of Lord’s debate where Lord Freud (DWP government minister) used the safely, repeatedly, and reliably terminology, for reference. 



9. Fill in as your worst days


There is some debate about whether you should try to give a general overview, or focus on the fluctuations of good days and bad days when filling in your forms. All I can tell you is my personal opinion, and I think that the discussion of good days and bad days does give a general overview, provided you explain what level those good days and bad days mean. 

After all, our good days are not like other people’s good days, so we need to explain that so that assessors know what we mean when we use that phrase.
If you don’t like using the phrase “good days”, try using “better days” instead.


You can discuss with a healthcare professional how they’d rate your activity level as compared to a healthy person your age, both for good days and bad days. This will give you a bracket to help explain your activity level to your assessors. They can then help you work out what percentage of your days are good days or bad days.


For my last form, my Specialist Physiotherapist wrote a letter as evidence to explain my activity level as compared to a healthy woman my age (5% on bad days, 10% on good days, which I still think is a little generous, I rarely go past 8% even on great days), and the number of days in a week that would be described as bad or good.


You can work out a rough estimate yourself by looking at an activity you had done before you got sick, working out how long that took you, and then working out how long it’s taken since you got sick (don’t forget to include the time it takes to recover from the activity), and comparing them.
For example it took me sixteen weeks to reread the Harry Potter series, when it would’ve taken me a week before I got sick, so sixteen times as long. One hundred divided by sixteen, is 6.25. 

My average activity level is therefore approximately 6.25% that of my healthy self.

In terms of the form, if your condition fluctuates, and the worst case scenario happens more than 50% of the time, you’re scored on the worse situation, but you need to put both in for clarity’s sake, even if the difference in minimal. Leaving out good days entirely is essentially a lie of omission and that is a very bad idea. 

However, you do need make sure they know just how bad a bad day is, so there’s no problem focusing on that, and then letting them know what a good day looks like after.

When filling in my form I focused more on the bad days (because, as I said before, the assessors need to know how bad it gets), but also said what the good day equivalent would be. So, as in the hot drinks example above, I would say that on bad days I can’t make myself a hot drink, and the reasons why, but say that I can sometimes make one a day, on better days, and the extra steps I have to take to make that happen.



10. Make copies


I know I’ve mentioned already that making copies of evidence is a good idea, but it’s worth saying again. You also should make a copy of your completed forms before sending them in. This is for several reasons: 


A. If the form goes missing you can easily send another (this is doubly true for any evidence that may go missing) 


B. You can take a copy to refer to to any assessments you have (and leave a copy of this or evidence if they don’t have them, or they have gone missing)


C. If you do need to appeal, you’ll have more copies to send and to take with you to tribunal as evidence that you’ve told them about your situation adequately (and again, evidence to leave if they haven’t seen it for whatever reason)


D. If you need to inform the DWP about a change in your circumstances (hopefully for the better!) then it’s an awful lot easier to use your previous filled-in application as a template and just change the necessary information in the new form. It’s so much effort doing it the first time, you might as well use what’s still relevant from the old form and save yourself some energy.

I know someone who actually types their answers and then prints and sticks their answers into the form because they find typing and typed fonts so much easier deal with. It's also easier for them to reuse for the next time. Not a bad idea, but just be wary of getting the form stuck together!!


11. Recorded delivery


If you can afford it, I’d recommend sending completed forms that have a time limit via recorded delivery, so you know they have reached the DWP within the time limit.
It’ll be a load of your mind, and, if you keep the receipt, you can prove that it reached them on time if you have to.



12. Get an assessment to suit you


On the forms for benefits that require a medical assessment, they’ll ask if there’s anything you need to make that possible. Medical assessments are pretty nerve-racking, so mention anything that you can think of to make things easier for you. It’s tiring enough in the first place without adding unnecessary strains, and these assessments aren’t meant to make your symptoms worse.


Things to think about would be:


Does the assessor need to avoid wearing loud patterns or strong perfumes to avoid triggering your brain fog?


Do they need to speak quietly to help with your noise sensitivity?


Will you need someone with you as moral support, to take over speaking if you get tired, and to take notes? (I would recommend this, and I’ll say why in more detail later)


Will you want to record the assessment? (This is possible, but there are provisos that I’ll go into later.)


Do they need to organise a place for your assessment on a ground floor, with wheelchair access, or with a lack of stairs?


Do you need a certain type of chair to sit on?


Will you need a home visit, because of fatigue, physical weakness or anxiety?


Do you need to be able to go right into the appointment rather than waiting in a waiting room?



Even if these things don't get taken into account on the day, you are entitled to ask, and from the perspective of any outside assessors that might need to look into your case, it's better if you've been seen to ask for what you need.


Do not agree to an assessment that will damage your health. You are entitled to a home visit, although you may need your doctor to write a letter stating that attending an assessment elsewhere is detrimental to your health.
(It’s my personal opinion that anyone with ME should have a home visit: our condition comprises of constant exhaustion which is greatly worsened by activity, so frankly it makes no sense to wear yourself out when the assessor can come to you and suffer no ill effects.)




End of Part Two! Check your spoons, and continue to Part Three!

Sunday 29 January 2017

Top Tips for Benefits Applicants: Part One

PART ONE - PART TWO - PART THREE


Hello my lovely loves!

Today I’m going to be going through some tips I have on applying for benefits. This is based on the UK benefits system, and is aimed at Spoonies and their carers, but it might be interesting for other people to realise the amount of thought and effort it takes to apply for these kind of things.
The PIP form alone is forty pages long, and when your illness is one that attacks your energy reserves, that’s a real struggle to manage.

There’s also the emotional side that goes with it; as someone who’d avoided asking for things from the State, I found it quite difficult to admit that I needed to apply for help with medical costs.
As you know, there are no direct treatments for ME/CFS, but the costs of living with a condition like this are still high, and are higher still if you look for support outside the (honestly quite limited) help the NHS is currently able to provide. (This is often through no fault of their own, they just don’t have the funds, staff, and research available to give other treatment. Unless they support the PACE trial. Then it's all them.)

I’m not really able to go through each question individually, but I have some more general things to bear in mind that I think will help people applying.
By following the steps I’ll list below I was able to get my benefit without having to go through any appeal stages and had a generally positive experience with the welfare system. Although I certainly can’t guarantee others will too, I can at least try to help where I can.

I’ll also be listing places where you can get more comprehensive help on each of the forms.
Because of the mammoth size of this guide (which has taken me a whopping nine months to write), I’ll be dividing this up into three posts. I’ll put links in each to make sure you can access the other parts easily.


1. Stay Calm

In the immortal words of Douglas Adams, “Don’t Panic.”
Applying for benefits is a bit of emotional rollercoaster, and is generally extremely intimidating, but you’re not on your own.
There are a number of great, free resources available to sufferers which can help, and, although there are a lot of horror stories about people finding getting their benefits difficult, there are ways in place to contest if you think your case been handled poorly, and there are people who have a generally positive experience. I am one of these examples, so know that they DO EXIST.


2. Get support

As I said before, there are a great deal of amazing resources to help applicants.

The ME Association has both a general guide on benefits to help you find out which you may be eligible for, and individual guides for each benefit. These guides aren’t free, but they are very reasonable and are very, very detailed; going through each question on the form, and further advice on medical assessments and what to do if you need to appeal. The guides range from £1 to £3.
The main advantage of these guides is that they’re catered specifically to people with ME/CFS, and help you  negotiate some of the trickier aspects of having a condition that isn’t as obvious to the casual observer than other conditions. I can’t really recommend these highly enough.

The ME Association also run ME Connect, a phone service where you can get information and support. They’re not able to give detailed information on benefits, but knowing there’s an actual human to talk to can be really helpful.

Similarly, the Citizen’s Advice Bureau (CAB) has guides on their website. They have large sections on PIP and ESA and, again, give advice on each individual question, and general information on the appeals process. These are free, but are directed more generally at sick or disabled people, and therefore don’t have specific advice for ME/CFS sufferers.
You can also go into your local CAB office in person to find out information, although it’s unlikely they’d be able to help you fill out the forms in person.

Disability Rights UK publish the Disability Rights Handbook and have factsheets available on benefits online.

SCOPE (which was DIAL) has information on networks in different areas for people to get support and advice.

There is a great blog post from Kitty Jones on Wordpress that talks about things to keep in mind when claiming for ESA, and this knowledge is pretty much applicable to PIP applications as well.
There is also some information on how ATOS may word questions in health assessments to assess your health, which are worth reading, as many of them do not actually give an accurate view of the situation as a whole.
If you know what they might ask and why they’re asking, you can explain the situation fully.
For example she states that “Do you use the internet?”, and you saying "yes", may lead to them reporting that you have no visual problems, where in fact it may be that you do after a certain time, or have visual problems in different circumstances. If you know why they’re asking, you can quantify that you can only use the internet for a certain amount of time, or that you can use the internet but find reading from a book difficult, for example.

There are two paid websites that take you through every aspect of the process, from filling in the form all the way to the appeals process, and these are Benefits and Work, and Fightback 4 JusticeFrom what I’m able to see their sites and guides look to be comprehensive, although Fightback 4 Justice is more known for their appeals work. These are more expensive options, and if you feel more comfortable trying on your own first, then it’s totally possible to get the benefits you’re entitled to without these services (I did), but it’s amazing to know that these services exist, and have a very high success rate.
Benefits and Work costs £19.95 for a years full membership, and Fightback 4 Justice had two levels available; £4.99 per month for fixed access to their resources, and £11.99 per month for total access.

Advice Now also have a guide on the PIP appeals stage, which is free to download.

There’s a group on Facebook which you can join called M.E. & Chronic Illness Benefits Advice Group, which also give advice and help from applicants. It’s a closed group, and you need to prove you’re a human to join, but they have instructions for that on the blurb of the group.

Don’t forget, there are plenty of resources in others too. Talk to your Spoonie friends who’ve applied to see how they did, ask questions on forums, and, if you’re able, ask for help from your carers, friends or family. It’s perfectly alright to get help physically filling in the form, as well as getting the supporting evidence, or helping you organise or attend your assessment with you.


3. Start Early

If you know you’re going to need to apply for benefits, it’s worth starting to prepare early. Read up on the questions you’ll be asked and start jotting down bullet point answers while you wait for the form to arrive. Contact your medical professionals and ask for your supporting medical evidence, so it’ll be ready to add, or on it’s way, when your receive the form.
The process is stressful, so spreading out its completion over a longer period and taking the pressure off will only help you in the long run.
The forms also have a deadline of when they need to be returned, so starting early will make it a bit easier for you to deal with the time constraints.


4. Get Evidence

On my internet forum travels, I once saw a comment from a benefits applicant stating that they hadn’t provided evidence with their application, because if the government wanted evidence, they should find it: this is absolutely wrong and I cannot overstate the importance of providing evidence to support your application if you’re able to get it.
The government is legally under no obligation to give you benefits designed for the sick and disabled unless you are able to prove that you are sick or disabled.
What’s more, we all know the government is trying to save money wherever it can, and if you don’t have evidence of your condition it will make it a lot easier for them to decide against you. If you can possibly prevent it, do not make it easier for them to say no to giving you money you are entitled to.
I know that having to search around for proof that you are ill is frustrating, tiring, and feels like the opposite of what you need to be doing to get well or even manage your condition, but I can pretty much guarantee you that not providing it will lead to a much more difficult, frustrating and stressful situation in the long run.

Resources for supporting evidence are as follows:

Your GP (if your GP isn’t supportive, then it’s a good time to change, most of the other medical professionals are accessed via GPs when they refer you)

Physiotherapists

Any Carers you have

Social and support workers

Occupational Therapists

Any Counsellors or Psychologists you see

Nurses or Doctors from your local NHS ME/CFS clinic

Any medical professionals you have from a private ME/CFS clinic (although you’ll likely have to pay for a letter from them)

And of course any Specialists well versed in the condition

(If you don’t have ME/CFS services in your area, don’t panic, you can say this on your form, as it’s evidence that you don’t have access to services that would help you deal with your condition.)
This is where calling on any reinforcements in your daily life will come in handy; your friends, family, or carers can help you compose and send emails or letters to your medical professionals, they can make you a cuppa while you call your GP. If you are unable to use the telephone get someone to call with you so that they can take over when you tire. You can nominate them to speak on your behalf.

Friends and family can even write their own reports to back up those of the medical professionals, although make sure you choose people who are fully aware of the impact your illness has had on you.

One thing I would say is that even if you don’t receive your evidence back from your various sources in time, don’t delay sending off the form. You can always say you're awaiting evidence in the form and send it on when it arrives.

Finally, make sure you make copies of all your evidence before you send anything off.

(Edit: Robin has commented below with some great options for compiling objective evidence yourself, so take a look at that!)

5. Fill in in pencil first

It might sound a bit patronising, but if you’re anything like me and have fairly large handwriting, you’ll realise fairly quickly that the spaces are tiny, and that its easier to try and make everything fit in pencil first, and go over in pen later. You’d be surprised how much information actually needs to go into one of these applications.
Also, due to those pesky cognitive symptoms, the chances of you forgetting something and then having to try and squeeze it in later are pretty high. Pencil is the way forward. If you don’t have the heart to go over it in pen later, then you can always ask someone to do that bit for you. That’s what I tend to do.

6. Be honest / No Sugarcoating

It’s all too easy to fall into a habit of making light of our situations; it’s more palatable to friends and family, and it helps us remain more upbeat in what can be a pretty horrible situation. But this is not the time to do that.

I know it’s depressing thinking about just how bad things get, but that’s exactly what you need to do, in the application and during any assessments, appeals or tribunals.
The reason you need this benefit is because you are sick and vulnerable, and the assessors and decision-makers (what a stupid title!) need to know exactly how sick and vulnerable you are in order to give you the right level of benefit.

If you feel uncomfortable with the idea of a stranger reading or hearing about your vulnerabilities, think of it this way: this is your opportunity to give a no holds barred account of everything you’ve suffered; every indignity or struggle or emotion. You can tell someone exactly how hard it is without worrying about complaining too much, or making them sad, or how it’ll affect them; it’s literally their job to hear about how bad things are for you.

If being sick makes you depressed, then say that. If you feel isolated, then say it. Constant pain? Confusion? Memory loss? All of it goes in. It’s a long list, and you might get tired (or sad) when writing it. Just take a break, and go back to it later, or get someone to help you. You can use extra paper if you need to, and bullet point if full sentences are hard, but don’t leave anything out.

Writing down how bad things really are is really difficult, but it can also make you realise how strong you are to deal with everything you do. It’s okay to feel down during or after completing a form, but just remember, you’re doing this for a good reason, and you are much, much tougher than you realise.


I don't really think this needs to be said (because it happens a lot less than both the Government would like, and the right wing press would have you believe), but in the interest of protecting myself and all of you, I'll remind you that you should never lie on official forms. It is a criminal offence and you can be prosecuted for Fraud.
ME/CFS sufferers face constant suspicion when trying to convince people that, a) ME/CFS is real, b) that we have it, and c) that it really sucks as much as we say it does.
Given that, I'd say the chances of us lying on our forms and giving those doubters ammunition are about as likely as the Daily Fail giving a fair and unbiased account of anything; technically possible, but astronomically unlikely.


H


End of Part One! Check your spoons, and continue to Part Two!

Wednesday 18 January 2017

Resolutions

Hello my lovely loves!

It's been a little while since I've written a post, rather than just basked in the reflected glory of Tiny Hannah, so I thought it was time to get back into it.
(Tiny Hannah is still off on her grand tour of America and Canada by the way, so if you were hoping for more photos, don't worry, there'll be plenty soon.)

As I've said before, New Year's celebrations have never really been my thing, but as the terrible monster of 2016 finally died it's death, I've felt a new kind of... determination settle over myself, and it's caused me to actually want to set goals this year.

Christmas went well, I managed it so much better than last year, and I just feel a bit more stable in my condition.
Although, I'm not sure stable is the right word: it’s more that I've learned what things are liable to cost me, accepted that cost, and started to trust that those costs will hurt, but that I will get through it.

It's odd really, as I had to spend the end of December and a fair chunk of this month filling in my ESA work capability assessment form, which generally involves telling strangers (and fronting up to) just how bad things are in comparison to healthy people.
Frankly, it's ripping yourself open, pulling out your insides, and rooting through; working out exactly how bad everything is for you and focussing on everything that you normally try not to think about, in an effort to keep positive.
It's a deeply depressing process, but somehow, afterwards, when I'd seen just how hard things are, written in black and white and capital letters, it made me realise that I'm a lot stronger than I think.

One thing that it's also made me aware of, though, is where I need more help.

Approximately two years ago I went through the process of being assessed by an Occupational Therapist and being awarded an upright wheelchair with a headrest.
I expressed concerns at the time that I wasn't able to sit in an upright chair, but the wheelchair service would only (and probably could only) offer me an upright.
It was only through my stepdad calling them afterwards, and reiterating my weakened muscles, that we were able to get the headrest added to the chair.

I didn't have the strength to fight further, was worried and guilty about taking up funding for someone worse off than me, and barely knew what other options were available anyway, so I accepted the chair, even though I knew it would take me months to be able to sit in it. Or so I thought.

I've had that chair (who I nicknamed Gavin) for at least two years, and I've used it a grand total of once. That was during the Doctor's Trip Debacle of 2015, and we all know how long it took me to get over that.
I can sit in the chair for about 30-40 seconds before I start to feel my back muscles lock and strain.
In short, instead of being an aid, it's just another mountain to climb.

There's a small grassy plot in my cul-de-sac, and it's about twice as far as I can comfortably walk (not counting in the emotional and psychological factors of Being Outside).
Without any aids, there's a very small chance I might be able to make it over to the grass this year, but I'm willing to bet the Payback involved would not be fun, and that would make it a very rare occurrence indeed. And that's if I didn't have a crash mid-excursion.
If I had a reclining wheelchair, however, I could make that journey in a matter of weeks, with considerably less Payback, and likely do it reasonably regularly, rather than once or twice a year.
Guys, I could leave the house.

It's been nearly two and a half years; I want to leave this house, and I want to do it this year.
So, my new sense of determination is going to be channeled into getting a reclining wheelchair.My Specialist Physiotherapist from the ME service has backed me up, and has put through a request for referral to the OT team again.Hopefully the wheelchair service can fund it, if not, there's social services. If not social services, there's charities. And if not charities, there's crowdfunding.

I will find a way.

I’m ready. Let’s blow this popsicle stand.